Do I need to document everything first?
No. Start with the questions customers ask most often, then improve your Knowledge as missing information appears.
Resources
Learn Preplyr without the manual.
Short, practical guidance for getting from an empty workspace to your first reviewed customer reply.
Connect Gmail
Understand connection states, mailbox access, and what happens after your inbox is connected.
Build useful Knowledge
Add the policies, services, pricing, and FAQs that help Preplyr prepare accurate replies.
Review AI drafts
Learn what Draft ready, Needs review, and Missing information mean before you send.
Set reply preferences
Choose a clear tone, reply length, and business instructions without technical model controls.
Common questions
The essentials for setting up a useful, reliable reply workflow.
What if Preplyr cannot find an answer?
It should flag the missing business fact or mark the draft for review instead of inventing a policy.
Can I change my business niche later?
Yes. Existing Knowledge remains in place. A new niche may suggest additional categories without deleting your content.
Does Preplyr replace Gmail?
No. Preplyr focuses on conversations that need a prepared reply and leaves the broader mailbox experience to Gmail.
Ready for your first reply?
Connect Gmail, add your business knowledge, and let Preplyr prepare the first draft.
Start for free
No credit card required