How it works
From inbox to ready reply.
Three focused steps turn incoming customer email into a grounded reply that stays under your control.
Connect your inbox
Connect Gmail and choose the mailbox Preplyr should watch. Incoming customer conversations are organized without recreating every part of Gmail.
- Clear connection status
- Conversation and thread context
- Human-controlled sending
Gmail
support@yourbusiness.com
Teach Preplyr your business
Choose your business niche, then add the information your team already trusts. Templates give you a useful starting point without locking you into a fixed structure.
Your Knowledge stays organization-specific.
Recommended knowledge
Local Services template
Review and send
Preplyr retrieves only the relevant Knowledge, prepares a reply, and flags uncertainty when information is missing or conflicting. You edit, regenerate, or send.
- Grounded in approved Knowledge
- Missing-information detection
- No automatic sending in V1
Suggested reply
Hi Sarah, Thursday afternoon is available. I can move your consultation to 2:30 PM.
Start answering faster
Connect Gmail, add your business knowledge, and let Preplyr prepare the first draft.
No credit card required